the service really sucked. I stayed at La Florida in Barcelona a few years ago and came to the same result as this time. The hotel is gorgeous. I will totally admit to that but there is no hospitality whatsoever. I got really sick on Wed. I am not sure why but the minute the meeting was over, I ran up to the room and crashed into bed. I slept from 5:00-9:00 pm ordered some food and fell back asleep. When I woke up at 6:30 am, I felt awful. I called downstairs and asked for a late check-out. The guy was hesitant and told me they are fully booked but I could check out at 1:00 pm instead of noon. I was grateful and asked for a wake up call at noon; he said no problem.
I ended up falling back asleep and woke up at 11:30 am, showered and started packing. At 12:10 pm, my phone rang and it was a very bitchy woman who said: "Can we help with your bags right now?" She was so rude. I told her that I had a late check out because I was ill and she informed me that she "had no record of it." I told her that I'll call back at 1:00 pm when I will need assistance with my bags. Anyhow, I started fuming and then realized it wasn't worth it. So while this is a beautiful hotel, I will never stay here again. I am also a member of the Leading Hotels of the World, which is a total waste of money since they don't treat you like a club member.
Anyhow, I know people are starving somewhere and this is petty but it truly pissed me off! It's so much nicer to be at Leah's where I feel at home.
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